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The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name and contact details)
  • Details of parents/guardians for children under 16 years of age attending one of the activities organised by ISB.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you through online contact and membership forms or manually on paper for one of the following reasons:

  • To enable us to provide a voluntary service for the benefit of the public
  • To manage our volunteers
  • To manage our membership records
  • To update you on events – event registration
  • To conduct surveys on our performance

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Event registration forms – online (using third party ticketing platforms) and paper-based registration.
  • Online charity donations which are also required for claiming Gift Aid on our behalf by Charity Aid Foundation (C.A.F is a Third Party)
  • Bank transfers
  • Standing Orders

We use the information that you have given us in order to provide you an update on what we are currently doing, promote future events and provide a Monthly Newsletter.

We shall NOT share this information with any other organisation.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting [email protected]

(d) We have a vital interest.

(e) We need it to perform a public task.

How we store your personal information

This data is securely stored on our online membership database in Salesforce. Access to the data is controlled and the database is certified as compliant with all EU regulations. We also use this tool to hold relevant data on people attending our events or engaging with us during the course of our work (for example media contacts).

Data can also be held locally at a branch or by a project or department. This can be using online facilities such as Dropbox or Google Drive – or third-party applications such as Mailchimp. Where this is the case, the responsible data controller ensures it is protected in the appropriate way. Any data moving between parties within ISB is encrypted and password protected.

We keep your email address and name for at least 3 years. We will then dispose of your information by writing to you advising you that we shall delete your details from our database unless you request retention.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] or by post Islamic Society of Britain (ISB),152-160 City Road, London. England. EC1V if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at ISB by writing to us via the ISB website Complaints form here

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113 ICO website: